KaitoriAI
Kouka Kaitori Takagai (Futatabi Inc.)
- Industry
- Buyback and resale
- Timeline
- In production since July 2026 (built in as little as one week)
- Challenge
- LINE followers rarely reached the appraisal request step. After-hours inquiries were lost. Staff spent hours on intake and manual data entry.
- What we delivered
- On the client's official LINE account, an AI bot collects item details, condition, and photos in conversation, structures them, and notifies staff. Operating hours and hand-off to humans are configured, and price and buy/no-buy decisions remain with store staff.
Results
About 1.9x
Gross profit per inquiry
Basis: Same-period A/B test vs. the previous web form (2026-07-13 to 07-31, customers of the same LINE account split between the two flows)
1 in 2
Inquiries ready for immediate action (was 1 in 3)
Basis: Measured in the same A/B test
About JPY 120k / month
Labor cost reduction
Basis: Before/after operations comparison, not an A/B result
These figures come from a single client and do not guarantee results for other businesses.